Business Assistance

Programs and resources to assist businesses impacted by COVID-19

It is a difficult and uncertain time for many in Tasmania’s visitor economy, with tourism and hospitality businesses impacted by the continued evolving response to COVID-19.

Tasmania’s T21 visitor economy partners across government and industry have a wide range of programs and resources that may assist you and your business. A directory and links to a range of resources are listed below.

Tasmanian Government social and economic support

Information on COVID-19 business Support, grants and loans is available on the Business Tasmania website. Other organisations such as TasWater and Aurora are also providing support to businesses. These organisations are listed here.

Australian Government’s economic response

Information on the Australian Government's support for businesses including financial assistance, grants, loans and business continuity advice is available on the Australian Government Business website.

Other business advice services

Business Tasmania

Business Tasmania can help you with information for your business regarding practical or financial support, Tasmanian Government programs, current restrictions, COVID-19 Safety Plans and access to free business advice. www.business.tas.gov.au is the central point for Tasmanian industry-wide business information. Contact the team on 1800 440 026 or email ask@business.tas.gov.au.

Subscribe to the newsletter to receive the latest updates.

Worksafe Tasmania

Worksafe Tasmania has a webpage dedicated to COVID-19, which provides guidance and resources for workplaces and employers covering work health and safety, workers compensation, and industry-specific guidance relevant to COVID-19.

You must have prepared your business to be COVID Safe and have read the guidelines for the tourism industry and hospitality industry. If you need additional information or support to develop your COVID-19 Safety Plan, contact the Worksafe Tasmania Advisory Service on 1300 366 322.

Enterprise Centres Tasmania

Longer term business advice and support can be accessed through the Enterprise Centres Tasmania services.

Skills Tasmania

Skills Tasmania is providing support for retrenched and redundant workers through the Rapid Response Skills Initiative. The initiative provides up to $3,000 for individuals to gain skills or licenses to help them into a new role. The Rapid Response Skills Matching Service is available to match displaced workers with businesses seeking work-ready employees. See Skills Tasmania.

Digital Ready Tasmania

If you would like to explore digital solutions to refocus your business processes and online marketing, see https://digitalready.tas.gov.au/.

Tourism Industry Council Tasmania (TICT)

TICT is working with its membership and broader industry to inform the policy and program response to the COVID crisis.

Please contact info@tict.com.au for more information.

Tasmanian Hospitality Association (THA)

The Tasmanian Hospitality Association is the peak industry body for hotels, restaurants, pubs and clubs in Tasmania. It provides workforce development and other programs for the hospitality sector.

For further information email enquiries@THA.asn.au.

Events Tasmania

The Tasmanian Government has launched A Framework for COVID-19  Safe Events and Activities in Tasmania to support event organisers to plan and hold larger-scale COVID-19 safe events.

Events Tasmania also provides grants and funding for event organisers in Tasmania. Visit https://www.eventstasmania.com/

Regional Tourism Organisations

Tasmania’s four regional tourism organisations are able to provide information and advice.  Depending on where your business is located please contact:

Destination Southern Tasmania email dstadmin@southerntasmania.com.au phone 6223 5650

East Coast Tasmania Tourism email info@eastcoasttourism.com.au phone 6375 1799

Visit Northern Tasmania email abby@visitnortherntas.org.au phone 6380 6099

West by North West Tasmania email Tom@wxnw.com.au phone 0428 134 083

Tourism Australia

Tourism Australia has collated information about Federal, State and Territory Government funding and relief assistance for businesses impacted by coronavirus. Tourism Australia also provides information for travellers on COVID Safe Travel in Australia at Australia.com.

Australian Tourism Export Council (ATEC)

The ATEC website hosts an extensive library of resources and information including details of the various government support packages and previous webinars. To stay up to date join ATEC’s mailing list here.

Australian Competition and Consumer Commission  (ACCC)

The Australian Competition and Consumer Commission (ACCC) has issued guidance for small businesses on refunds and cancellations due to COVID-19. The guidance provides information on rights and obligations under the Australian Consumer Law relating to issues such as cancelled functions and events, cancelled bookings and pricing of goods and services.

Mental health support and community services

You or someone you know may be feeling afraid, worried, anxious or overwhelmed. Lifeline and Lifeline Tasmania are available to provide support to you at any time via telephone, text and webchat services. A dedicated service is also available for Tasmanian small businesses at a Tasmanian Lifeline.

The Australia Government’s digital mental health portal, Head to Health, is also a source of authoritative information and guidance on how to maintain good mental health during the coronavirus pandemic and in self-isolation, how to support children and loved ones, and how to access further mental health services and care.

Beyond Blue and Heads Up also have a number of resources for businesses.

Further resources are available to support the mental health and wellbeing of the community:



Information current as at 14:00 on 12 October 2020