Right to Information

As a public authority Tourism Tasmania routinely publishes information about the programs and services we provide to help the public understand what we do. The Right to Information Act 2009 provides another way for the public to access information held by government bodies.

The Right to Information Act 2009 gives members of the public an enforceable right to information about the operations of Government and information held by public authorities and Ministers.

The objectives of the Act are to:

  • increase the accountability of the executive to the people of Tasmania; and
  • increase the ability of the people of Tasmania to participate in their governance; and
  • acknowledge that information collected by public authorities is collected for and on behalf of the people of Tasmania and is the property of the State.

How to make an RTI application

Applications for Tourism Tasmania are to be addressed to:

Right to Information Officer
Tourism Tasmania
GPO Box 399
Hobart TAS 7001

Or email: rti@tourism.tas.gov.au

Formal applications must be in writing and include the information below:

  • name
  • postal address
  • contact phone number and email
  • general topic of the application
  • details of the information sought
  • description of efforts made prior to this application to obtain this information
  • whether you are requesting a fee waiver due to:
    • financial hardship - we take that to mean that you are on income support payments (we may ask to see evidence that you are in receipt of such payments)
    • you are a member of Parliament acting in connection with your official duty
    • you are a journalist acting in connection with your professional duties
    • you are able to gives us information showing that the information sought is intended to be used for a purpose that is of general public interest or benefit.

If you are not eligible for the fee waiver then applications are to be accompanied by the application fee. This fee is 25 fee units, which, as at 1 April 2020, equated to $40.50, noting it is usually indexed annually.

Make sure you have looked for the information you are requesting before you make a formal application, because if the information is otherwise available your application may be refused without the return of your application fee.

What happens after I submit the application?

Once you have submitted the application Tourism Tasmania may contact you to clarify or gain further information regarding your application. Progressing the application should typically not take more than 20 working days, however if the application is complex, requires involvement of another public authority or consultation with a third party, or you have requested a lot of information we may ask for more time to respond to your application.

If we decide not to disclose all, or part, of the information you have applied for, we will provide the reasons for the refusal together with details about your right to seek a review of the decision.

Further information on Right to Information

manual and guidelines published by the Ombudsman provide more detail on making requests under the Act and how they are processed by the agency to which the request is sent.